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Withdrawal form

Updated 13 October 2026

This is a translation for your convenience; the Czech version of these documents is the binding one.

What the form is for

If the law or the terms give you the right to withdraw from a contract, you can send us this form. You do not have to use it — any clear statement that you are withdrawing is enough.

Where to send it

Send the completed form by e-mail or by post to the addressee named in it, or paste its text into the form on the Contact page. You are in time if you send the notice before the period runs out.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.